SVS Logistics Privacy Policy

Effective Date: April 28th, 2025

SVS Logistics Ltd. ("SVS Logistics," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us through our website (www.svslogistics.ca) and other online interactions.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with Alberta's Personal Information Protection Act (PIPA) and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

By using our website, you consent to the practices described below.

We may collect the following types of information:

a) Personal Information:
Information that identifies you as an individual, such as:

• Full name
   
• Business name
   
• Email address
   
• Telephone number
   
• Mailing address
   
• Any information you provide through forms, inquiries, or service requests
   

b) Non-Personal Information:
Information that does not directly identify you, such as:

• Browser type and version
   
• Device information
   
• IP address
   
• Website usage data (pages visited, time spent, etc.)
   
• Cookies and tracking technologies
   

SVS Logistics may use your information to:

• Respond to your inquiries and service requests
   
• Provide quotations and logistical service information
   
• Communicate about promotions, updates, or company news
   
• Improve website functionality, user experience, and services
   
• Monitor website traffic and usage trends
   
• Comply with legal and regulatory obligations
   

We will only collect, use, and disclose your information for purposes that a reasonable person would consider appropriate in the circumstances.

SVS Logistics does not sell, trade, or rent your personal information to third parties.

We may disclose your information to:

• Third-party service providers who assist in operating our website or conducting our business (e.g., hosting providers, IT support)
   
• Legal authorities if required by law or to protect our legal rights
   
• Affiliated companies under common ownership for internal administrative purposes
   

All service providers are contractually bound to keep your information secure and confidential.

Our website may use cookies and analytics tools (e.g., Google Analytics) to enhance your experience.
Cookies are small data files stored on your device that help us improve website performance and tailor user experiences.

You can control or disable cookies through your browser settings; however, this may affect website functionality.

Wherever possible, we will obtain your express consent for the collection, use, or disclosure of your personal information.
In certain cases, consent may be implied by your actions, such as filling out a contact form or submitting an inquiry.

You may withdraw your consent at any time by contacting us, subject to legal and contractual restrictions.

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure.
These measures include secure servers, restricted access, and encryption where appropriate.

However, no method of transmission over the Internet is 100% secure.
You acknowledge that any information shared online is at your own risk.

You have the right to request access to the personal information we hold about you and request corrections if it is inaccurate or incomplete.

To make a request, please contact us at:

SVS Logistics Ltd.
Email: gregjonson@svslogistics.ca
Phone: (780) 781-8525
Mailing Address: 5001 46 Street, Camrose, Alberta, T4V 3G3

We will respond within the timeframes required under applicable law.

SVS Logistics retains personal information only as long as necessary to fulfill the identified purposes or as required by law.
When no longer needed, information will be securely destroyed or anonymized.

Our website may contain links to external websites.
SVS Logistics is not responsible for the privacy practices, content, or security of any third-party websites.
We encourage you to review the privacy policies of those sites before providing personal information.

We may update this Privacy Policy from time to time.
When changes are made, the "Effective Date" at the top of this page will be updated.

We encourage you to review this policy periodically to stay informed about how we protect your information.

SVS Logistics Ltd. is committed to ensuring that your privacy is protected and managed in accordance with applicable provincial and federal privacy laws in Canada.